Hoianese Center Hotel - Truly Hoi An

I recently had the pleasure of staying at this incredible hotel in Hoi An, and I can confidently say it’s the best in Vietnam. From the moment I arrived, I was warmly welcomed by Ann and Cherry, whose exceptional hospitality made my stay truly unforgettable. Their genuine care and dedication to ensuring every guest’s comfort and satisfaction were evident in everything they did. Ann and Cherry went above and beyond to make my stay perfect. They were always available to offer assistance, provide recommendations, and ensure that every need was met with a smile. Their friendly and professional demeanor made me feel like a valued guest from the start. The room I stayed in was immaculate, spacious, and beautifully decorated, offering all the amenities one could need for a comfortable and relaxing stay. The cleanliness and attention to detail were top-notch, making me feel right at home. The hotel’s location is another highlight. Situated in a prime spot in Hoi An, it provided easy access to the town’s main attractions, yet it was peaceful and serene, offering a perfect retreat after a day of exploring. Every moment of my stay was filled with joy, largely thanks to Ann and Cherry’s outstanding service. I highly recommend this hotel to anyone visiting Hoi An – it truly is a gem and a place I look forward to returning to in the future.

Wonderful stay in the centre of Hoi An. So close to the old town but on a nice quiet street. The room was comfortable and spacious and the air con was excellent. We really enjoyed the breakfast - not a huge choice but cooked to order each morning - loved the banana pancake! And lovely fresh fruit. Appreciated the chilled drinking water available in the reception. Very kind and helpful staff - thank you!

Our room was comfortable and the location was great, just a 5 minute walk into the old town! We did the walking tour with Cindy and it was a perfect way to learn about the history of Hoi An! The staff at the front desk were so friendly and helpful, especially Gavy! We also really appreciated the guide given to us at check in with great recommendations for restaurants, local dishes, and activities to take part in. We also booked onward travel through the hotel which was easy and included pick up in the evening. The staff also gave us towels to shower with after check out so that we were fresh for our overnight bus!! ☺️

With many trips to HoiAn, this was the first time staying at this little gem. The amazing hospitality started the night we landed with a WhatsApp message (from Julie) arranging a car (350,000) and giving details of how to get in (since we arrived at 11:30pm) and where our key card was located. This was very thoughtful and helpful. The room (301) was very spacious and clean. The bed was soft and Aircon was cool. The bathroom has a stand up shower and the pressure was good. Towels and toiletries were provided😊, as well as two large bottles of water and slippers. When we checked out , we were welcomed by Julie (receptionist), who kindly offered us fresh vietnamese coffee and information around the town. We chatted for awhile while sipping our coffee and found out about other hidden gems and the newest coffee fad here "Coconut coffee". Overall a 5 star rating for the service, attention to detail and positive attitude of the staff. Very good vibes and will stay here again. PS: take the time to chat with the staff as they are all friendly and happy to share any information about Hoi An and help improve your experience while in town.

I had a wonderful time at Hoianese Center Hotel. The location is perfect – right in the center, just a short walk to the old town and all the main sights. The room was clean, comfortable, and had everything I needed. But what really made my stay special were the people: Julie and Gavy at the reception were incredibly kind, helpful, and always smiling. They gave me great tips for exploring Hoi An and made me feel at home from the moment I arrived. If you’re visiting Hoi An, I can only recommend staying here – I would give more than 10 points if possible!